Getting Connected

If you are using a campus computer, the drives will automatically map; however, if you are off campus or using a personal computer please following the below instructions.

• Students from both Jamestown and Fargo can download the UJNetwork application.
• Extract the .zip folder contents onto the desktop of your computer by opening the file location and right-clicking to “extract all.”
  • REQUIRED WINDOWS FEATURE
    • SMB 1.0 Client needs to be activated for the application to work properly
    • To activate, use Windows search and type in “Windows Features” – you should see “Turn Windows feature on or off” show in the list, select it.
    • The Windows Features dialog box appears, scroll down and find SMB1.0/CIPS Files Sharing Support click the Plus Button next to expand it. And select the check box next to SMB 1.0/CIFS Client. Click on ‘ok’ and the window will search for required files.
    • When windows finish downloading the required files. The windows features dialog box will require a restart of the computer. Let the computer restart and then login when it is finished
• You should now be able to run the application from your desktop. If it prompts you to install .NET frame, do so and restart the application after the framework is installed. If you are off campus, please connect to the VPN (see VPN Guide below).
• Put in your username and password and click connect.

If you get any errors, hit disconnect and connect again. If you experience further issues, contact the Helpdesk.

If you are off campus, you must connect to the VPN first (see VPN Guide below). Please note that the VPN is NOT compatible with Mac OS Sierra and High Sierra.

• Open the Finder
• On the top menu bar, click “Go”
• Choose “Connect to Server”
• In the Server Address box, type the location of the drives (see below)
  • U Drive: smb://jc-fs2/home/USERNAME
  • W Drive: smb://jc-fs2/web/USERNAME
  • L Drive: smb://jc-fs2/lab
  • H Drive: smb://jc-fs2/homework
  • P Drive: smb://jc-fs2/public
  • T Drive: smb://jc-fs2/temp
• You must type each one individually and click the “+” symbol to add the location to your favorites.
• Choose the location you want to access, and hit Connect
• It will prompt you for your UJ username and password. Click the checkbox to remember the credentials.

RESIDENCE HALL PRINTING IN WINDOWS

• Download the UJNetwork application.
• Extract the .zip folder contents onto the desktop of your computer by opening the file location and right-clicking to “extract all.”
• Once the application is on the desktop, run the application. If it prompts you to install .NET frame, do so and restart the application after the framework is installed.
• At this point, you can run the application by putting in your username password and clicking connect.
• Click the printers tab
• Choose your respective residence hall, floor, and printer
• Hit connect and wait a couple of minutes for it to complete in the background.
• If you have issues, contact the Helpdesk

USING “FOLLOWME PRINTING”

Using the UJ Network app on your PC allows you to map your network drives and printers. You might notice that not all printers on campus are listed in this application, what you will find, is a printer called “FollowMe”. If you map the FollowMe printer, you can then print to the FollowMe printer and then use your ID to release it from any of the following printers on campus.

FollowMe printer locations

• HP_SSC – Writing Center
• HP_KRMPF – Kroeze Hall between B and C Hall
• HP_Lyn_SEC – Lyngstad Student Engagement Center
• HP_NE1 – Neirling 1st floor
• HP_PR1 – Prentice 1st floor
• HP_SE2 – Seibold 2nd floor
• HP_WI1 – Wilson 1st floor
• HP_WT2 – Watson 2nd floor
• LIBMAIN – Library
• MUSICLAB – Reiland lab
• US-234 – UnRuh 234
• US-235 – UnRuh 235
• US-233 -UnRuh 233

• Obtain the name of the printer you want to connect to. If you are unsure, contact the Helpdesk.
• Go to system preferences and choose Printers and Scanners
• Towards the top of the Add Printer windows, right click on the toolbar
• Select “customize toolbar”
• Drag the advanced (gear) icon to the toolbar and click done
• Click the Advanced icon and wait a few seconds while it says “searching for printer”
• For printer type, choose “Windows Printer via Spools”
• Leave all other text fields blank until the URL field
• For the URL, type smb://jc-pr1/PRINTERNAME (this is the printer’s name that you obtained in step 1
• For the name, give it a descriptive name that you will remember
• Choose the Generic PostScript Driver
• Click Add
• When you print, it will prompt you for a username and password. This is your UJ Username and password.
• Do not check the box to remember your credentials. This will cause keychain access issues on your mac
• If you are not able to get it working, contact the Helpdesk.

PRINTING FROM A MAC ON THE FARGO CAMPUS USING PRINT RELEASE

• Obtain the name of the printer you want to connect to. If you are unsure, contact the Helpdesk.
• Go to system preferences and choose Printers and Scanners
• Towards the top of the Add Printer windows, right click on the toolbar
• Select “customize toolbar”
• Drag the advanced (gear) icon to the toolbar and click done
• Click the Advanced icon and wait a few seconds while it says “searching for printer”
• For printer type, choose “Windows Printer via Spools”
• Leave all other text fields blank until the URL field
• For color and duplex printing, type “smb://fargoprint-pc/pt-lib” in the URL field
• For general-purpose printing, type “smb://fargoprint-pc/fargo-library-lb” in the URL field
• For the name, give it a descriptive name that you will remember
• If installing “pt-lib”, search for CM4540 MFP (if you cannot find CM4540, you will need to download and install drivers at https://support.apple.com/kb/dl907)
• If installing “fargo-library-lb”, search for LaserJet 4200
• Click Add
• When you print, it will prompt you for a username and password. This is your UJ Username and password.
• Do not check the box to remember your credentials. This will cause keychain access issues on your mac
• If you are not able to get it working, contact the Helpdesk.

IPHONE EMAIL SETUP

• Go to Settings -> Accounts & Passwords
• Click ‘Add Account’
• Choose ‘Exchange’
• Input your UJ email address
• Click ‘Next’ and ‘Sign-in’
• Input these settings:
  • Server: mail.jc.edu
  • Domain: jc.edu
  • USERNAME
  • PASSWORD
• Choose what you would like to sync

ANDROID EMAIL SETUP

• Choose a mail application
• Add a new account
• Choose Microsoft Exchange as the account type
• Input your UJ email address and Password
• Configure the settings manually with these settings:
  • Server: mail.jc.edu
  • Domain: jc.edu
  • USERNAME
  • PASSWORD
• Choose what you would like to sync

DOWNLOAD PULSE SECURE

• Windows 32 bit (x86)
• Windows 64 bit (x64)
• Apple OS X

Not sure which OS? Here is how to check.

INSTALLATION

• Open the client installer file then click Run at the prompt.
• Click Next.

• At the “Ready to install Pulse Secure” screen, click Install. Click Yes to the User Access Control message.

• At the end of installation, a window will appear on top of the screen below. Simply wait until the window disappears, then click Finish.

SET UP YOUR CONNECTION

• Open Pulse Secure. You can go to Start, then type Pulse Secure. For Windows 8.1 and 10, you can right-click the icon and click “Pin to Start” or “Pin to Taskbar.”
• Click the + to add a new connection.

• Enter the information below on the “Add Connection” prompt then click Add.

• To login please enter in your UJ credentials and click OK

• When prompted for the Secondary Password please use the following options listed from most to least optimal
  • Push
  • Enter in the 6 digit code listed in your Duo app (may need to press the refresh button for a new code)
  • Text

SHOULD I USE THE UJ-GUEST WIFI OR UJ-WIRELESS WIFI NETWORK?

If you are a guest of the University of Jamestown, please connect to the UJ-Guest network. Upon connecting, open up a web browser and you will be taken to a portal sign-in page. Here, you can either use temporary UJ credentials or a personal email address to get connected to the network. If you are a student, staff, or faculty member, please use the UJ-Wireless network. Upon connecting, you will be prompted for a username and password. This username and password are your UJ credentials.

CAN I USE A PERSONAL ROUTER ON CAMPUS?

No, personal routers are not allowed to use unless you are using them as a network switch. This means that you must turn off the SSID and plug the Ethernet cable into the WAN/Internet port on the router. If you need assistance with configuring these settings, please reach out to the Helpdesk. Failure to adhere to these rules will result in deactivation of internet ports in your room.

WHY CAN I CONNECT TO EVERY INTERNET SITE EXCEPT MYUJ?

This can be caused by multiple things, but the most common cause is malware that has infiltrated the computer and changed some DNS settings. Another known cause is AVG Antivirus Secure DNS. If you suspect either of these known problems are the cause, stop by the Helpdesk for assistance.

HOW DO I CONNECT MY SMART DEVICE (XBOX, PLAYSTATION, ROKU, ECHO, CHROMECAST, SMART TV, ETC.) THAT ASKS FOR JUST A PASSWORD INSTEAD OF A USERNAME AND PASSWORD?

Register Your Device

After you register your device, we will review and verify your submission and email you a secure password to the UJ-SmartDevices WiFi network.

WHY CAN’T I CONNECT TO XBOX LIVE FROM MY ROOM?

The college cannot guarantee that your Xbox will connect to Xbox live because of the lack of UPnP technology on our network. UPnP is disabled because of inherent security risks, but we have had limited success using a personal router instead of directly connecting to the college network. If you plan to do this, please follow the above guidelines under the question “Can I use a personal router on campus?” The Helpdesk cannot support any request to connect to Xbox live.

HOW DO I CONNECT MY ANDROID PHONE TO THE WIFI?

• Settings to connect Android phones to UJ-Wireless WiFi
• EAP method – PEAP
• CA certificate – Don’t validate
• Identity – UJ username (firstname.lastname)
• Password – UJ password