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How do I change my password?

The network and e-mail use the same username and password. Changing your password requires you to be on a computer running Windows and logged on the UJ network. There are also password complexity rules in place to protect you. To change your password follow the steps below:

  • On a Windows computer, logged on the UJnetwork, press Ctrl, Alt, and Delete.
  • On the dialog box that appears click the Change Password button.
  • There are three boxes to fill, Old Password, New Password, and Confirm New Password;
                                  • Old Password is your current password.
                                  • New Password is the new password of your choosing.
                                  • Confirm New Password is the same password that you typed into New Password.
  • Click Ok.
  • Click Ok.
  • If you click Cancel, your password will not be changed.

If you are not on a computer with Windows and logged on the campus network, you will not be able to change you password.

What are the Password Complexity Rules?

To help protect user’s passwords from being guessed and/or cracked we have enforced password complexity rules. The rules are explained below. Immediately following the rules is a list of recommendations for good passwords, while these do not need to be followed they are a good practice to use to keep your password safe.The password must be at least 6 characters long and cannot have any part of your name in it. You must apply 3 of the 4 rules listed below when creating your new password:

  1. at least one lower case letter (abcd, …)
  2. at least one capital letter (ABCD, …)
  3. at least one number (1234567, …)
  4. at least one special character (!@#$%^&*,…)

Password Recommendations:

  • Don’t use a word that can be found in any dictionary, in any language.
  • Don’t use personal information such as your phone number, birthday, cat’s name, or mother’s name.
  • Select a password that is easy for you to remember but difficult for anyone else to guess.
  • Sometimes, people combine several words together and form a phrase that is not in any dictionary. For example, using the previous suggestions, combine the words ate, my, and hat to form the password 8my$Hat.
  • Another common technique takes a favorite phrase or song lyric and creates a password using the first or last letter of each word.
I can’t remember my password. What should I do?

If you have forgotten your password, you may stop by the helpdesk to change it. Be prepared to show Photo ID.
I’m new here. What’s my password?

New students get their username and password in their orientation packets. If you didn’t receive a username and password in your orientation packet you must stop by the helpdesk to fill out a Used ID request form. When requesting a username you must have you student ID with you. The first time you log in, you will be required to change your password. If you need assistance, please come to the Helpdesk in Sorkness 105.
Why is it so important to change my passwords? I don’t care if someone sees my e-mail.

Unfortunately there are hackers who think it’s fun to try to break into computer systems. IT Services takes every possible precaution to prevent this from happening, but we need everyone on campus to do their part by changing their passwords regularly and choosing secure passwords. If passwords are changed often, and secure passwords are used, the chances of hackers obtaining access to the University’s computer systems is greatly reduced.
Can I use my birthday or my dog’s name as my password?

No. You should never use any information which someone might know about you, such as your birth date, phone number, social security number, address, license plate number, pet’s name, etc., as your password. You should also never use any word that can be found in any dictionary in any language as a password.The most secure passwords are a combination of symbols, numbers and letters. Passwords must be between 6 and 8 characters, with no spaces. For example: cool car! – typed c001car! (utilizing the numbers 1 and 0 in place of the letters L and O, and !).
Can I use the same password I used last time?

Yes. However, this is not recommended as it creates a greater chance that your password will be discovered by hackers.
Can I let my friend log in with my password?

NO! University of Jamestown computing resources are only to be used by University of Jamestown students, faculty, and staff with their own accounts. Each authorized user of university computer systems has his or her own account. Never share your passwords with anyone, and do not allow others to log into your account. If your friends have an account problem which prohibits them from logging in, they should come to the Helpdesk to have the problem resolved.
Do I have to go to Computer Services to have my password changed?

No. You can change your password at any time from most computers on the campus network. Detailed instructions are available above.
Are upper-case and lower-case passwords the same?

No. Passwords are case-sensitive, so if you use upper-case letters when creating your password, you must type them that way every time you use your password.
Assistance and Questions

If you have any questions or need more information, please contact us via e-mail, or stop by the Helpdesk in Sorkness 105. You may also call the Helpdesk at (701) 252-3467 ext. 5611.